SHIPPING:

Ships: 5-10 Business Days.

All Items Are Handmade.

All Items Are Made To Order.

Ground $5.00 Flat Rate Within The United States.

(Please contact us with any alternative shipping requests).

ORDER CANCELLATION POLICY

All orders that are submitted online are processed immediately and final.

RESPONSE TIME

Within 48 hours.

RETURNS/EXCHANGES

Once the merchandise is delivered to you, you can return that item within 3-5 days of delivery. To be eligible for a return, your merchandise must be unused and in the same condition that you received it and must be in the original packaging. Our return policy does not apply to the following goods: [discounted or sale items, gift cards, personalized items, perishable goods such as food, flowers, newspapers or magazines, intimate apparel, sanitary goods, hazardous materials, or flammable liquids or gases][include any that are applicable]. These items are NOT eligible for returns, refunds or exchanges.

To initiate a return/exchanges, please contact us at bcstaff556@gmail.com.

We require proof of purchase to accompany all returns.

All returned merchandise should be sent to:

Betty’s Things (Antoinette Dillard)

P.O. Box 269

Millbrae, CA, 94030

You are responsible for paying for all shipping costs for your returned item. Shipping costs are non-refundable. If you receive a refund, the cost of any return shipping will be deducted from your refund. You should consider using a traceable shipping service or purchasing shipping insurance for items of value.

After we have received your valid return, we will send you an email to notify you that we have received your returned item and notify you of the acceptance or rejection of your return.

If your return is accepted by us, we will provide one of the following within a reasonable time period: An exchange of merchandise for the item returned, a credit to the payment card or original method of payment used to pay for the item, or another remedy that we determine in good faith is appropriate in the circumstances.